Sure — here is everything written in one clean, consistent format:
Return & Exchange Policy
We want you to love your items — and if you don’t, we’re here to help.
Returns
You may request a return within 7 days of delivery. Returned items must be unused, unworn, and in original packaging with tags still attached.
To initiate a return, email support@mypursify.com with your order number and reason for return.
Exchanges
We offer exchanges for size or color (if available in stock). If the desired item is out of stock, a refund or store credit will be issued.
Non-Returnable Items
-
Items purchased on sale or during promotional events
-
Intimate wear, undergarments, or accessories (for hygiene reasons)
Refunds
Once we receive your return, please allow 5–7 business days to process. Refunds will be issued back to the original method of payment.
Original shipping charges ($5.95 Basic or $19.95 Expedited) are non-refundable unless the return is due to an error on our part.
If your original order qualified for free shipping (over $100) and you return items that bring the total below $100, the standard shipping cost may be deducted from the refund amount.
All other return & exchange terms remain the same.
Frequently Asked Questions (FAQ)
Q: Do you ship internationally?
A: Yes — we ship worldwide. Basic shipping starts at $5.95 and shipping is free on all orders over $100, no matter which country you are in.
Q: What are your shipping options and costs?
A:
• Basic Shipping (5–8 business days): $5.95
• Expedited Shipping (2–4 business days): $19.95
• Free Shipping: Available on all orders above $100
Q: Do I need to pay extra customs or duties?
A: Depending on your country, customs fees or import taxes may apply and are the customer’s responsibility.