We understand that plans can change. If you need to cancel an order, please contact us as soon as possible.
6-Hour Cancellation Window
Cancellation requests must be submitted within 6 hours of placing your order.
After 6 hours, your order may already have entered processing and we may no longer be able to cancel it.
How to Request a Cancellation
To request a cancellation, email:
Please include:
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Your order number
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The email address used to place the order
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Your cancellation request
We recommend contacting us immediately rather than waiting until the end of the 6-hour period.
Orders Already Processing or Shipped
Once an order has entered processing or has been shipped, cancellation may no longer be possible.
If the order has already been shipped, you may need to receive the package and request a return in accordance with our Return Policy.
Refunds for Approved Cancellations
If your cancellation is approved, we will process the applicable refund to your original payment method.
Refunds are processed within 7 working days after approval.
Your bank or payment provider may require additional time to make the funds available in your account.
Order Changes
If you need to change your size, color, item, or shipping address, please contact us within the 6-hour cancellation window.
We will do our best to accommodate the request, but changes cannot be guaranteed once processing has begun.
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